At lulecerkezi.shop, we are committed to handling your personal data with care, discretion, and respect. This Privacy Policy explains what personal data we collect, how we use it, and the rights you may have in relation to that data.
1. Who We Are
For the purposes of this website and customer orders, lulecerkezi.shop, operated under the Lule Cerkezi brand, is responsible for the personal data collected through this website.
2. Personal Data We Collect
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details
- Payment-related transaction information provided through third-party payment processors
- IP address, browser, and device-related data
- Any measurements, size selections, or order specifications you choose to submit for made-to-order or custom orders
- Messages or information you send to us through WhatsApp or website forms
3. How We Use Your Data
- To process and fulfil your order
- To communicate with you about your order or inquiry
- To verify transactions and help prevent fraud or misuse
- To provide made-to-order or custom services where requested
- To maintain records required for legal, accounting, or administrative purposes
- To improve the website, customer experience, and operational performance
4. Legal Bases for Processing
We process personal data where necessary to perform a contract with you, to comply with legal obligations, to pursue legitimate business interests such as fraud prevention and service improvement, or, where applicable, based on your consent.
5. Sharing of Data
We may share personal data only where necessary with trusted service providers and processors such as payment providers, shipping carriers, hosting providers, website service providers, and other operational partners involved in fulfilling orders or maintaining the website.
We do not sell or trade your personal data.
6. Payment Information
Payment data is processed by third-party payment providers. We do not store full credit card numbers, CVV codes, or sensitive banking credentials on this website.
7. Data Retention
We retain personal data only for as long as reasonably necessary for order fulfilment, customer service, legal compliance, dispute handling, fraud prevention, record-keeping, and related operational purposes.
8. Security
We take reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security in every circumstance.
9. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of personal data where applicable
- Request restriction of processing where applicable
- Object to certain processing activities where applicable
- Request portability of your data where applicable
- Withdraw consent where processing is based on consent
10. Cookies and Website Technology
This website uses cookies and similar technologies to ensure core website functionality, improve user experience, support shopping and checkout functions, remember preferences, and help us understand how the website is used.
11. International Transfers
Some service providers we use may process data in countries outside your own jurisdiction. Where this occurs, we expect such providers to handle data in accordance with appropriate legal and contractual safeguards.
12. Contact
If you would like to contact us regarding this Privacy Policy or your personal data, please reach us on WhatsApp:
Dizajnere E Modes Lule Çerkezi Sadiku SH.P.K.
Kosovo, Vushtrri 42000